“Businesses are not investing in trying to figure out what they’ve done wrong. That’s not an accident. They don’t want to know.”

Posted on Oct 24, 2012 by George F Huhn
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That’s the opinion of Nobel Prize-winning economist Daniel Kahneman. Here’s the full quote from a Strategy+Business Article: “The thing that astonishes me when I talk to businesspeople in the context of decision analysis is that you have an organization that’s making lots of decisions and they’re not keeping track. They’re not trying to learn from […]